Frequently Asked Questions
ORDER & SHIPPING
How quickly will my order be shipped?
Orders placed on weekdays before 4:00 PM will be shipped the same day. You can find more information in our shipping policy .
What are the shipping costs within the Netherlands?
- Letterbox parcel: €4.95
- Package: €7.95
- Free shipping: on orders over €75.
Can I track my order?
Yes, as soon as your package has been shipped you will receive an email with a Track & Trace code.
What payment methods are available?
You can pay for your order using various payment methods: iDeal, Apple Pay, Google Pay, PayPal Express, Shop Pay, Maestro, American Express, Mastercard, Union Pay, and Visa. You can also choose to transfer the amount yourself via your own bank or Klarna to pay for your order later.
RETURNS & CONTACT
Can I return my order?
Yes, you can, within 14 days. The products must be unused and in their original condition. Learn more in our warranty & returns policy .
How do I return something?
Send an email to miranda@thingsthatmakeyoufeelgood.nl with your order number, and we'll help you step by step. Read more in our warranty & returns policy .
Can I contact you if I have questions?
Of course. Ask your question via our contact form .
ABOUT OUR PRODUCTS & MISSION
Are your products sustainable?
Yes, we choose products that are sustainably and fairly produced.
How do you select the products?
We choose with care and heart. Each item is sustainable, fairly produced, and tells a story. We work with small makers, social enterprises, and Fair Trade initiatives that we trust and value.
What do you mean by 'meaningful giving'?
For us, a gift is more than just an object. It's a gesture of love, attention, or support. We believe that giving something meaningful is more satisfying—and lasts longer. We select products that convey that message.